Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Your guide to shopping for tires at Ladec Global

1. What does Ladec Global specialize in?

Ladec Global is a global supplier of high-quality tires for various types of vehicles, including passenger cars, trucks, buses, and heavy-duty equipment. We serve customers across multiple countries with competitive pricing and reliable shipping.

2. What types of tires do you sell?

We offer a wide range of tires including:

  • Passenger car radial (PCR) tires

  • Light truck (LT) tires

  • Truck and bus radial (TBR) tires

  • Off-the-road (OTR) tires

  • Agricultural and industrial tires

If you’re not sure which tire you need, our team can help recommend the right one based on your vehicle and usage.

3. Are your tires new and certified?

Yes — all our tires are brand new, meet international quality standards, and come from trusted manufacturers. We ensure proper certification and compliance for every market we serve.

4. Do you offer bulk or wholesale tire sales?

Absolutely. We specialize in bulk tire supply for importers, distributors, and fleet companies. For wholesale pricing and container orders, please contact us directly via our Contact Us page or email.

5. How do I place an order?

You can place an order by:

  • Browsing products in the Shop section

  • Adding items to your cart

  • Proceeding to checkout and providing your shipping and payment details

  • Or, if you’re ordering in bulk, you can reach out via email or WhatsApp for a direct quotation

6. What payment methods do you accept?

We accept:

  • Bank transfers (for bulk/wholesale orders)

  • Major credit/debit cards

  • PayPal or other international payment gateways (depending on region)

(Please confirm with us directly if you have specific payment needs.)

7. Do you ship internationally?

Yes, we ship globally — whether by sea (container shipping for bulk orders) or air/express courier for smaller shipments. Delivery times and costs vary by destination and quantity.

8. Can I track my shipment?

Yes, once your order is dispatched, we will provide you with shipping documents and tracking information (especially for bulk/container orders).

9. What is your return or warranty policy on tires?

  • We only accept returns for unused, undamaged tires delivered in error or with manufacturing defects.

  • Most of our tires come with a manufacturer’s warranty (usually covering factory defects, not wear & tear).

  • Please inspect your tires upon delivery and contact us within 7 days if there’s any issue.

10. How can I be sure I’m choosing the right tires?

Check the size and specifications on your current tires (e.g., 205/55R16), or consult your vehicle manual. If unsure, contact us with your vehicle info — we’re happy to assist.

11. Do you offer tire brands from China or globally?

We supply both China-made tire brands and international brands, depending on your preferences and budget. All tires are vetted for quality and reliability.

12. Can I become a distributor or partner?

Yes — Ladec Global welcomes partnerships and long-term distribution agreements in different countries. Visit our Our Partners page or contact us directly to discuss opportunities.

13. How do I contact you for inquiries or support?

You can reach us via:

We respond to most inquiries within 24 hours.

14. Do you offer shipping in containers (FCL)?

Yes. We can ship tires in Full Container Load (FCL) and help with shipping logistics, documentation, and export formalities. Reach out for a quotation based on your quantity and destination port.

15. Are you a manufacturer or trading company?

Ladec Global operates as a tire trading and export company, working with a network of reliable manufacturers to provide a variety of tire brands and models to customers worldwide.